Frequently Asked Questions

What is your current time to handcraft an order?

One-of-a-kind, ready-to-ship items ship within 1-2 business days.  Most
made-to-order pieces (including made-to-size items) ship within 3-5
business days, with a few having slightly longer production times (like
handmade chains or chain bracelets).

Do you take custom orders?

Yes, if you have something particular in mind, or if you see a piece
that you love but would like a different stone, for example, send me a
message via Contact, and we'll talk about your ideas.

Can I customize an item?

Most items have options that you can choose from, so that the item(s)
will be personalized to your (or the recipient's) taste. Options include
ring sizing, chain and bracelet lengths, ear wire style, metal finish,
etc. If you need further customization, use the Contact form to send me a message, and I'll be happy to help. That's what I'm here for.

How do your gift cards work?

You can read about how our gift cards work here.

Do you offer gift wrapping?

Yes, all of my jewelry arrives packaged in a Made-In-USA gift box with
ribbon. I am happy to also include a message, with the gift, if it is
being shipped directly to the recipient. Leave a "Note" during the
checkout process, with your message for the recipient.

Tell me more about your packaging.

I proudly use Made-In-USA gift boxes, tissue paper, and padded mailers,
with the mailers and gift boxes being made using post-consumer recycled
material.  I've made the eco-conscious decision to not mark the gift
boxes with any branding, in hopes that you can re-use them in the

How do you ship?

I ship via USPS using First Class Package and Priority Mail, which can
be selected at checkout. Priority Mail Express is available on some
items, so please send me a message via Contact if you need Express Mail, so I can assist you.

Do you offer free shipping?

Yes, I offer free standard shipping, via USPS First Class Package Service to domestic addresses on orders over $50 USD.

Do you offer combined shipping?

Yes, I gladly combine shipping on multiple items, so as to save you
money on the postage. Once your order reaches $50 USD, standard shipping
is free.

How do I see the items in your shop?

Simply click on Shop in the top menu bar. 

Where can I get updates on sales and new items from Buffalo River Silver?

You can keep up with the latest news, sales, and designs by joining our
community and subscribing to our newsletter + you'll get a discount
coupon, and by following Buffalo River Silver at the following links:




Where are Buffalo River Silver jewelry, home decor, gifts, and supplies made?

We are a mother/daughter team, small, handmade business, and all Buffalo
River Silver creations are handmade in our U.S.-based studio.

How do I find my ring size?

I have an inexpensive and easy do-it-yourself solution to finding your
ring size(s) right in the comfort of your own home. Find it at this link:
Ring Size Tool

Still have questions? Contact us.